Your Commercial Cleaning Questions, Answered: A Friendly FAQ from Myles O'Donnell & Co.
At Myles O'Donnell & Company, we know choosing a cleaning partner is about trust as much as it is about results. Since 1949, we've been a local, family-owned commercial cleaning company serving Portland-area businesses with professional, personal service. Below are the most common questions we hear - and clear, friendly answers to help you feel confident moving forward.
Myles O'Donnell & Co. is a Portland-based, family-owned commercial cleaning company since 1949 offering flexible month-to-month contracts, vetted staff, and eco-friendly options on request
What services do you offer?
We provide full-service janitorial and sanitization for commercial and industrial spaces. Our core services include:
We tailor scope and frequency to your building type and needs.
Are you insured, bonded, and vetted?
Yes. We take trust seriously—especially since we often work after hours in your space. All staff are carefully vetted, with reference checks and background checks performed before hiring. We're established, accountable, and built on a legacy of doing what we say we'll do.
Do I need a long-term contract?
No. We offer flexible options, including month-to-month agreements with a 30-day cancellation notice. There are no cancellation fees and no charges for months you don't use our services.
How do you handle pricing and quotes?
We provide free, no-obligation quotes tailored to your facility's size, traffic, and service needs. Because we're transparent and authentic, we'll explain what's included and why—so you can make an informed decision.
Can you use eco-friendly (green) cleaning products?
Absolutely. We know how important sustainability is to Portland businesses. We will use environmentally friendly products on request.
What makes Myles O'Donnell different from other cleaning companies?
A few things prospects tell us they appreciate:
Local and experienced: Portland-based since 1949; family-owned and operated.
Responsive and reliable: We're known for being responsive, honest, and accountable.
Trusted team: High staff retention, structured training, and careful vetting.
Flexible terms: Month-to-month options, no cancellation fees.
Full-service capability: From restrooms to floors, windows, and more.
Our purpose is simple: provide a clean environment so you have peace of mind and an unburdened workflow.
How soon can you start?
Timelines depend on scope and scheduling, but we move quickly once we've completed a walkthrough and finalized your service plan. If you'd like an estimate of timing for your building, we're happy to provide that during your free quote. We understand that in many cases there will be a transition period between providers and will happily honor any previous agreements.
What types of businesses do you serve?
We work with a wide range of commercial and industrial clients in the Portland area. If you're a local business looking for consistent, professional cleaning, we'd love to learn more about your space and needs.
How do I get started?
Getting started is easy:
Call us at (503) 653-5760, or
Visit our Contact page to request your free quote.
We'll schedule a quick walkthrough, answer any remaining questions, and put together a customized plan for your building. Still not sure, head to our Why Choose Us page for a few more reasons why Myles O’Donnell & Company is the right fit for your business.
